Dashly Reviews
(Rated by 1967 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Customer Service4.3
- Return Policy4.7
- Price & Quality4.5
- Shipping & Delivery4.5
Recent Customer Reviews (13)
Luis Black
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Anne Lloyd
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Klaus Pfaff
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Tatiana Farmer
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Genevre Thibodeau
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Brian Haggard
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James McReynolds
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Tori Yazzie
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Adèle Pépin
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Robert Bowen
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Dashly Pricing
Free
$0
Business Chat
$19
Automation
$56
Dashly Pros & Cons
Pros
1
User-Friendly Interface: Dashly offers an intuitive and easy-to-use interface, making it accessible for users of all skill levels.
2
Comprehensive Features: It provides a wide range of features including live chat, email marketing, pop-ups, and user behavior tracking, which helps businesses engage with customers effectively.
3
Excellent Customer Support: Dashly is known for its responsive and helpful customer support team, ensuring users receive assistance whenever needed.
4
Customization Options: Users can customize the appearance of live chat widgets to match the look and feel of their website.
5
Mobile Accessibility: Dashly is accessible on both iOS and Android devices, allowing users to manage customer communication on the go.
6
Automation Features: The software offers automation features to streamline processes such as lead nurturing and customer interactions.
7
Multi-Channel Campaigns: Dashly allows businesses to create multi-channel campaigns to target different customer groups across various communication channels.
CONS
1
Higher Pricing: Some users have noted that Dashly’s pricing plans can be a bit on the higher side, especially for small businesses or startups.
2
Limited Scalability: There may be limitations in the scalability of Dashly, especially if the business experiences significant growth.
3
Limited Customization: Some users have mentioned that Dashly’s customization options are limited, which can be a drawback for businesses with specific needs.
4
Bugs and Glitches: There have been reports of bugs and glitches, particularly with the lack of an HTML email/message editor.
5
Changing Pricing Plans: The pricing plans can change frequently, and some basic features like LeadBot are not included in the standard plans and are charged extra.
6
Limited Advanced Settings: Some users have noted that advanced settings may require a development team, which can be a barrier for some businesses.
Dashly Features and Benefits
Features
User-Friendly Interface
Dashly offers an intuitive and easy-to-use interface, making it accessible for users of all skill levels.
Live Chat
Engage visitors in real-time through integrated live chat on various platforms, including social media and mobile apps.
Chatbot
Automate lead qualification and engagement with AI-driven chatbots that can collect and qualify leads, answer user questions, and send targeted product updates.
Triggered Campaigns
Launch automated email campaigns to nurture leads and retain customers.
Email Integration
Send email replies to chat messages and integrate with email marketing tools.
Visitor Insights
Track visitor data to understand their behavior and preferences.
Analytics and Reporting
Use advanced analytics to track funnel performance and campaign results.
CRM Integration
Connect Dashly with popular CRMs to manage all customer interactions in one place.
Knowledge Base
Provide self-service options through a knowledge base to save time for support and sales teams.
Lead Profiles
Create lead profiles and prioritize conversations based on qualification responses.
Customer Segmentation
Segment customers for targeted marketing and support efforts.
Team Inbox
Manage all conversations in a single inbox, ensuring quick response times and efficient team collaboration.
Customizable Widgets
Use customizable widgets to enhance the user experience and brand consistency.
Event Tracking
Track events on the website or application to understand user behavior.
In-App Messaging
Send personalized messages to users through in-app notifications.
Third-Party Integrations
Connect Dashly with 30+ integrations, including popular CRM, analytics, and CMS platforms.
Mobile App
Access Dashly through mobile apps available for iOS and Android.
Multi-Language Support
Support multiple languages to cater to a global customer base.
A/B Testing
Conduct A/B tests to optimize marketing and support strategies.
Live Support
Provide live support to customers, ensuring quick responses to their queries.
Excellent Customer Support
Dashly is known for its responsive and helpful customer support team, ensuring users receive assistance whenever needed.
Multi-Channel Campaigns
Allows businesses to create multi-channel campaigns to target different customer groups across various communication channels.